How Insurance Companies Handle Car Accident Claims

You’re driving when a minor collision or auto accident suddenly disrupts your day. At the scene, concerns about car insurance can feel overwhelming. Worries about the other driver add to the stress. Covering damages can also be daunting. Without clear guidance, navigating the insurance claims process becomes a stressful ordeal.
Clayton T. Hasbrook

Written by Clayton T. Hasbrook. Last modified on January 20, 2025

Fact-Checked
Office Information
Address
Hasbrook & Hasbrook
400 N Walker Ave #130, Oklahoma City, OK
Phone: 405-605-2426

How insurance companies handle car accident claims

You’re driving when a minor collision or auto accident suddenly disrupts your day. At the scene, concerns about car insurance can feel overwhelming. Worries about the other driver add to the stress. Covering damages can also be daunting. Without clear guidance, navigating the insurance claims process becomes a stressful ordeal.

Your auto insurance policy covers financial losses. This includes vehicle repairs, medical bills, and rental car costs. Unfortunately, insurance companies often focus on limiting payouts, leaving claimants frustrated. Evaluating repair estimates from a body shop can be challenging, and interacting with a claims adjuster may be difficult. The process can quickly become complicated.

At Hasbrook & Hasbrook, we’re here to help. We will teach you how to assess and file car insurance claims successfully. Learn the roles of insurance agents and how policies ensure fair compensation. If you’re dealing with disputes over medical bills, actual cash value, or policy limits, we are here to help Oklahomans confidently move forward.

The Role of Insurance After a Car Accident

Insurance plays a crucial role in covering financial losses after an accident. These losses may include vehicle damage, medical expenses, and other related costs. Insurance claims must be made when accidents happen. It is typically the first step toward financial recovery.

Insurance is meant to protect motor vehicles and their owners financially. When an accident happens, costs can arise. These costs include repairing a damaged car at a repair shop. They also involve handling medical expenses for injuries sustained.

Many people face unexpected costs, including rental cars. They might also have to pay the remaining balance on their car loans. In addition, replacing original equipment manufacturer parts may be needed. Without insurance, these expenses can quickly pile up.

Types of Coverage

Types of coverage

  • Liability insurance: It covers damages and injuries caused by the policyholder to another person. This type of coverage is a legal requirement in most states, including Oklahoma. It ensures that the other party’s vehicle and medical costs are addressed.
  • Collision coverage: Covers the repairs of your car even if the accident was your fault. This coverage is crucial when dealing with your damages after an accident. Collision coverage can fix everything from fender benders to major accidents.
  • Comprehensive coverage: Protects against non-collision-related damages such as theft, vandalism, or natural disasters. For example, if a hailstorm damages your car, comprehensive coverage ensures repairs are handled.

Understanding these coverage types helps you assess your insurance policy properly. It also helps you determine what is needed to file a claim. Each policy varies based on state laws and individual preferences. Knowing your limits is essential.

Accurate insurance information can simplify the claims process. Relevant evidence, like accident reports and repair estimates, can help you bolster your claim. Working within the time limits set by your policy and state laws is important. It ensures a smoother recovery and increases your chances of compensation.

Your Insurance Plan May Impact Your Claim

Insurance policies can greatly influence the outcome of your claim. The type of coverage you choose determines your protection after an accident. Understanding these options is essential and ensures you can seek compensation for damages efficiently.

Liability-Only Coverage

This is the least amount of insurance required by Oklahoma law. It covers damages and injuries to the other car and its occupants. However, it doesn’t cover your vehicle or personal injuries. If your car needs repairs or you require medical care, you will have to pay out of pocket unless you have additional coverage.

Collision Coverage

This insurance covers the cost of repairing or replacing your car. It doesn’t matter who caused the accident. If your car hits another vehicle or an object like a fence, collision coverage can provide financial protection. It provides financial support for your own damages. Also, remember you have a deductible to pay before insurance will take effect.

Comprehensive Coverage

This provides broader protection by covering non-collision-related incidents. Examples include theft, vandalism, or damage from weather events like hail. Full coverage is key for protecting your car from surprise dangers. It covers damage to aftermarket additions and protects original equipment manufacturer parts.

The right coverage does make all the difference. Without adequate protection, you could struggle. You might have trouble covering repair shop bills. Managing remaining car loan balances could be difficult. Buying a new vehicle after a total loss may be challenging.

A well-chosen insurance policy helps you meet legal requirements. It protects your financial interests and allows you to file a demand letter if needed. This secures fair compensation. After an accident, understanding your options is the first step toward peace of mind.

Whose Insurance Pays for Your Car’s Damage?

Whose insurance pays for your car's damage

In Oklahoma, determining fault is key when filing an insurance claim. The state follows an “at-fault” system. This means the insurance provider of the at-fault party usually covers the damages. This system ensures accountability and establishes clear steps for seeking compensation.

If the at-fault party’s insurance provider accepts responsibility, they will cover costs. These costs include vehicle repairs, medical expenses, and other damages. For example, you can go to an approved repair shop if your car needs repairs.

Your insurance policy limits coverage if the repairs include aftermarket parts or original manufacturer components. This means the policy determines how much the insurance will pay for these repairs.

Your own insurance may also play a role. If you have collision coverage, your insurance company can pay the repair costs upfront. Then, they must collect the money from the other driver’s insurance company. This is especially helpful if the other driver’s insurance claim process takes time. It is also useful if there are disputes about fault.

Legal guidance can simplify these interactions and protect your rights. Whether filing a demand letter, negotiating with the at-fault driver’s insurer, or addressing coverage disputes, having professional support ensures a smoother process. Understanding how different policies work together allows you to focus on recovery without the stress of navigating complex insurance claims alone.

Steps Insurance Companies Follow After an Accident

When a car accident occurs, the claim process involves several steps to address damages and losses efficiently.

Filing the Claim and Initial Review

The first thing to do is file the accident with your insurance company. Provide all necessary details. This includes your policy information, the date and location of the accident, and a description of the damages or injuries sustained. This information allows the insurance company to begin the claims process and assign a claims adjuster to your case.

Investigating the Accident

Insurance companies thoroughly investigate claims to determine fault. This includes reviewing police reports, interviewing witnesses, inspecting vehicle damage, and evaluating any other evidence from the accident scene. Adjusters use this information to piece together what happened and identify the at-fault party.

Calculating the Claim’s Value

Once fault is established, the insurance company calculates the claim’s value. They consider repair estimates from body shops, medical expenses, lost wages, and even non-economic damages like pain and suffering. Using industry standards and internal formulas, they ensure the compensation stays within the policy’s limits. When disagreements occur concerning this process, one may require legal services in order to secure a reasonable settlement or to protest the demand.

Common Tactics Insurance Companies Use

Common tactics insurance companies use

Insurance companies often use strategies to reduce the amount they pay for claims after a car accident. Knowing these tactics can help you protect your rights and get fair compensation.

Quick, Lowball Settlements

Many insurance companies offer quick settlements lower than the claim’s actual value. They aim to save money by pressuring you to accept before you comprehend the full extent of your damages or injuries.

Denying or Delaying Claims

Insurers may deny claims or delay processing to discourage you. Common reasons include disputing fault or claiming insufficient evidence. These tactics can prolong the claim process and create frustration.

Disputing Fault or Downplaying Injuries

Insurance adjusters may argue your injuries are minor or pre-existing. They might question medical records or suggest your version of the accident is inaccurate. Strong evidence like accident reports and medical records can better help counter these claims.

How Insurance Adjusters Evaluate Claims

Insurance adjusters are the ones who decide how much they should pay you after a car accident. They evaluate your car insurance claim details to ensure they align with company policies. Understanding their process helps you navigate the claim process more effectively.

Reviewing Police Reports and Medical Records

Adjusters review police reports to determine fault and understand what happened during the accident. They also rely on medical records to assess your injuries and the treatments you received. Accurate documentation strengthens your insurance claim.

Assessing Vehicle Damage and Repair Costs

Adjusters calculate repair or replacement costs for your car by using industry tools and repair shop estimates. Independent appraisals and detailed photos can help ensure fair compensation if disputes arise.

Considering Time Limits and Liability

Adjusters ensure claims are filed within your policy’s time limits and analyze liability based on evidence. They determine how the other party’s actions and your coverage affect your claim. These steps ensure your case is handled appropriately and compensation is fair.

Challenges in Dealing With Insurance Companies

Filing a car insurance claim can be complicated. Insurance companies often use their resources and experienced adjusters to minimize payouts, disadvantaging claimants.

Understanding the claim process is key. To avoid delays, you must provide accurate details about the car accident, submit evidence, and meet time limits. Insurance adjusters may dispute fault or downplay damages to protect their company’s interests.

Having legal support can help. Advocates negotiate with insurers, ensure your car insurance claim reflects all damages, and work to secure fair compensation from the other party or your own policy.

How a Lawyer Can Help Handle Insurance Claims

At Hasbrook & Hasbrook, we are a trusted personal injury law firm in Oklahoma that helps level the playing field against insurance companies. Our legal team ensures you are treated fairly and that your car insurance claim reflects the full extent of your damages under Oklahoma statutes. This includes compensation for medical expenses, lost wages, and property damage.

We handle the legal issues tied to your claim. We communicate with insurance adjusters, gather evidence like medical records and accident reports, and negotiate settlements. We can even file a lawsuit to protect your rights and secure fair compensation if necessary.

Call Our Oklahoma City Car Accident Lawyer for a Free Consultation

Call our Oklahoma City car accident lawyer for a free consultation

If you’ve been in a car accident, Hasbrook & Hasbrook can help. Schedule a free consultation to discuss your case, get answers to your questions, and explore your legal options. We encourage you to review our client testimonials and prior case results as well.

Contact us today to start seeking the compensation you deserve.

Fact-Checked

This page has been written, edited, and reviewed by a team of legal writers following our comprehensive editorial guidelines. This page was approved by Founding Partner, Clayton T. Hasbrook who has years of legal experience as a personal injury lawyer. Our last modified date shows when this page was last reviewed.